Quick Advice

-Consumers have the following rights:

-to receive accurate and complete information about goods (works, services), as well as about the manufacturer (executor, seller);

-to freely choose goods (works, services) and to receive them in proper quality;

-to ensure the safety of goods (works, services);

-to receive full compensation for material and moral damage caused by defective goods (works, services) that pose a danger to life, health, or property, as well as by unlawful actions (inactions) of the manufacturer (executor, seller);

-to apply to the court or other authorized state bodies to protect violated rights or legally protected interests;

-to form consumer associations;

-certain socially vulnerable categories of consumers may be granted privileges and benefits by law in trade, household, and other service areas.

According to Article 31 of the Law of the Republic of Uzbekistan “On Education,” non-state educational institutions provide educational services based on independently developed programs indicated in their licenses. Training is carried out under a contract that defines training periods, conditions, payments, rights and obligations of the parties, and other terms.

According to Article 21 of the Law of the Republic of Uzbekistan “On Payments and Payment Systems,” the Central Bank regulates payment systems within the territory of Uzbekistan to ensure their efficiency, reliability, and security.

According to the Rules for Providing Postal Services (registered by the Ministry of Justice in 2011, No. 2219):

paragraph 189 states that domestic and international postal items and internal money transfers may be stored at a postal facility for up to one month, while courier and express mail can be stored for up to fourteen days.

According to paragraph 3 of the “Rules for Providing Telecommunication Services” (registered on June 30, 2020, No. 3275):

a service coverage area is a territory where an operator (provider) has the technical capability to ensure the quality of telecommunication services in accordance with license terms and regulatory requirements.

A new-format national driver's license or a military ID, in accordance with Cabinet Resolution No. 116 (March 2, 2017).

The Rules for Providing Telecommunication Services, registered by the Ministry of Justice on June 30, 2020, No. 3275.